Legal
Data Protection
Our commitments under the Kenya Data Protection Act, 2019.
Our commitment
We handle personal data lawfully, fairly and transparently, collecting only what we need to quote, place and service your insurance, and keeping it no longer than necessary.
Lawful basis
We process data on the basis of your consent when you submit an enquiry, and on the performance of our brokerage contract and our legal obligations once cover is placed.
Safeguards
Access is limited to staff who need it, systems are password-protected, and data shared with insurers and assessors is limited to what the placement or claim requires.
Data subject requests
To access, correct, delete or restrict your data, or to withdraw consent, email clients@crownscope.com or call 0722 515517. We respond within the timelines set out in the Act.
Complaints
If you are not satisfied with how we have handled your data, you may complain to the Office of the Data Protection Commissioner of Kenya.